Partnerships Manager

Goosehead Insurance • Westlake, OH

18h

About The Position

The Partnerships Manager is a key contributor on the Partnerships team, responsible for day-to-day performance across an assigned portfolio of partners and for executing initiatives that support revenue growth and partner satisfaction. This consultative role involves exposure to senior executives and requires translating performance data into actionable business recommendations. The position calls for strong organization, sound judgment in ambiguous situations, and effective cross-functional initiative delivery.

The role manages partner relationships, coordinates regular partner touchpoints and executive business reviews, and works with teams across the company to deliver commitments and resolve issues. It also owns initiatives from launch through optimization, identifies opportunities to improve partner growth and performance, and tracks and reports on KPIs and sales processes. The position supports contract and initiative deliverables while ensuring alignment with company objectives, legal requirements, and timelines.

Requirements

• Bachelor’s degree required.
• 3–5 years of experience in partnerships, account management, or a related client-facing role.
• Demonstrated ability to manage multiple priorities and deliver results independently.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Analytical mindset and comfort building reporting to support data-driven decision-making.
• Ability to build relationships and influence without direct authority.
• Comfort operating in ambiguous and fast-changing environments.
• Proficiency in Excel and PowerPoint for analysis and executive presentations.

Nice To Haves

• Insurance or financial services experience.
• Jira experience.
• Salesforce experience.

Responsibilities

• Manage day-to-day relationships and performance for an assigned partner portfolio as the primary point of contact.
• Develop an understanding of each partner’s business, goals, and revenue expectations; coordinate weekly touchpoints and monthly executive business reviews.
• Coordinate with Enterprise Sales, Technology, Operations, Marketing, Legal, and Product to fulfill partner commitments and resolve issues.
• Own projects and initiatives from launch through ongoing optimization; monitor performance, identify gaps, issues, and risks, and formulate solutions to support partner growth.
• Identify and evaluate opportunities to grow existing partnerships and improve partner performance and scale, including headcount growth and lead activation.
• Focus on lead engagement, sales conversion, marketing campaigns, and operational improvements.
• Track and report on KPIs and the sales process; escalate risks and issues to leadership with clear, data-backed recommendations.
• Support contract and initiative deliverables, ensuring alignment with company objectives, legal requirements, and timelines.
• Resolve day-to-day partner issues promptly while maintaining a high standard of service and partner satisfaction.

Benefits

• High-quality voluntary health, vision, disability, life, and dental insurance programs.
• 401(k) matching plan.
• Employee Stock Purchase Plan.
• Paid holidays, vacation, and sick leave.
• Corporate-sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
• Financial Solution Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level