Payment System Manager

Utah Tech University•St. George 84770, UT

About The Position

Reporting to the Bursar, the Payment System Manager provides professional accounting and eCommerce administration services for the Bursar and Cashier Office. The role applies generally accepted accounting principles and University procedures to online marketplaces, campus card and meal-plan activity, merchant services, and related general ledger activity. It prepares reconciliations, journal entries, statements, and management reports; evaluates internal controls; and resolves moderately complex accounting and system discrepancies. The position optimizes department storefronts using industry-specific software and supports integrations between revenue-related systems and University systems, including the financial ERP. It administers payment-system processes, campus merchant accounts, and assigned PCI DSS compliance activities; builds and maintains department storefronts and point-of-sale sites; and supports campus card functions and integrations with related systems. The role also provides training, documentation, technical support, and accounting and systems guidance to Cashier Office staff and campus departments.

Requirements

Bachelor's degree in business, accounting, or a related field.
At least two years of administrative experience working with higher education ERPs, auxiliary systems, or campus eCommerce tools.
Working knowledge of data and transaction analysis and preparation of statements and reports.
Strong organizational skills and ability to manage numerous projects simultaneously.
Ability to work in a complex office environment and foster professionalism, cooperation, service, and teamwork.
Strong computer skills with the Microsoft Office suite.
Ability to communicate effectively and exercise excellent human relations skills in establishing and maintaining effective working relationships with University employees and the public.

Nice To Haves

Two years of related experience with generally accepted accounting principles and procedures.
Direct, hands-on administration of TouchNet Marketplace (uStores/uPay) and the Atrium Campus Card ecosystem.
Strong, practical understanding of PCI-DSS compliance regulations and identity management security rules.
Knowledge of University operating systems such as Banner Finance.

Responsibilities

Manage assigned eCommerce, merchant services, campus card, and payment-system activities, including system configuration, sales-tax treatment, accounting distributions, and general ledger integration.
Reconcile payment batches, merchant settlements, clearing accounts, bank activity, campus card balances, and related general ledger accounts; research and resolve reconciling items.
Prepare and post recurring, accrual, and correcting journal entries, and support month-end and fiscal year-end close through account review, cutoff analysis, reconciliation certification, and audit-ready documentation.
Prepare financial statements, account analyses, exception reports, management reports, and other financial data for tax reporting, collections, revenue receipting, and management decision-making.
Monitor automated feeds and integrations with the University general ledger; investigate and coordinate correction of interface errors, posting failures, duplicate transactions, refund issues, chargebacks, and other discrepancies.
Develop, document, and maintain accounting procedures, reconciliations, system controls, and record-retention support for assigned processes.
Evaluate internal controls over merchant accounts, cashiering interfaces, refunds, deposits, and payment processing, and recommend improvements.
Provide schedules, transaction support, reconciliations, and explanations for internal and external audits and compliance reviews.
Administer campus merchant accounts and coordinate assigned PCI DSS compliance activities, including merchant onboarding, periodic reviews, documentation, and remediation follow-up.
Build, configure, test, deploy, maintain, and audit department-specific online storefronts and point-of-sale sites using approved University solutions and secure payment paths.
Configure and maintain campus card functions, including declining-balance plans, meal plans, account parameters, billing triggers, and related payment methods.
Coordinate testing and operational support for integrations involving identity data, campus point-of-sale hardware, mobile ordering systems, checkout-free retail environments, and other assigned systems.
Provide training, documentation, and technical support to Cashier Office staff and campus departments, and serve as an accounting and systems resource for assigned processes and payment systems.
Perform other duties as assigned.