Pay Station Clerk

Hy-Vee•Coralville, IA

About The Position

The Pay Station Clerk supports customer dining and checkout experiences in a retail store and dining environment. The role operates a cash register, assists customers with orders and payments, and helps keep dining and service areas clean, organized, and adequately supplied. The position is fast-paced and involves frequent standing and walking throughout the shift. Training is provided, and no education or experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • No education or experience requirements; training is provided.
  • Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Ability to perform arithmetic involving fractions, decimals, and percentages and make change accurately.
  • Ability to understand and follow verbal or demonstrated directions.
  • Ability to communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team.
  • Frequently stand and walk throughout a shift.
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.
  • Where applicable, safely use sharp knives and blades for food preparation.
  • Where applicable, work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
  • Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Operate the cash register accurately and process cash, checks, credit card transactions, in-store charges, coupons, and discounts.
  • Count back change, issue receipts, and bag or box merchandise.
  • Ensure adequate supplies of silverware, condiments, and beverage cups are available for customers.
  • Refill and maintain the coffee service area, including cups, utensils, and condiments.
  • Bus tables in the Hickory House or Market Grille sit-down areas and run orders to the dining area from food stations as needed.
  • Follow sanitation procedures and keep the work area clean and organized.
  • Answer the telephone promptly and provide helpful service to callers.
  • Work as part of a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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