Pay Station Clerk

Hy-Vee, Inc.•Madison, WI

About The Position

The Pay Station Clerk supports customers’ dining and checkout experience by operating the register, assisting customers with orders, and helping maintain a clean and well-stocked environment. The role is suited to someone who enjoys working with people, takes pride in accuracy, and can thrive in a fast-paced setting. Training is provided; no education or prior experience is required.

Requirements

  • Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Ability to perform arithmetic involving fractions, decimals, and percentages and make change accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team to deliver a positive customer experience.
  • No education or experience requirements; training is provided.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Operate the cash register accurately and process cash, checks, credit card transactions, in-store charges, coupons, and discounts.
  • Count back change, issue receipts, and bag or box merchandise for customers.
  • Keep silverware, condiments, and beverage cups adequately supplied.
  • Refill and maintain the coffee service area, including cups, utensils, and condiments.
  • Help bus tables in the Hickory House or Market Grille dining areas and run orders from food stations to the dining area as needed.
  • Follow proper sanitation procedures and keep the work area clean and organized.
  • Answer the telephone promptly and provide helpful customer service.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and complete special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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