Patterson Team Member PT
About The Position
The Patterson Team Member supports car wash operations by safely preparing and loading vehicles, assisting guests, operating and maintaining car wash equipment, and keeping the facility clean and organized. The role includes guest service, membership promotion and support, vacuum service, safety inspections, incident response, shift reporting, and participation in opening, closing, training, and team-meeting activities. Team members work in all weather conditions and follow company policies, safety procedures, and codes of conduct. The position is part-time and is eligible for cash and digital tips.
Requirements
- Knowledge of property safety and layouts, items that should not be washed, and tunnel equipment.
- Ability to guide and load vehicles safely according to size and perform vehicle safety inspections.
- Ability to use a bug prep gun and remove mud from wheel wells when appropriate.
- Knowledge of E-Stop locations and ability to handle tunnel incidents safely.
- Knowledge of the three single-wash packages and membership management.
- Fluency in the LEAP Conflict Resolution process.
- Ability to follow safety procedures and work around fumes, dirt, and harsh chemicals.
- Willingness to work in all weather conditions, including cold, hot, wet, rainy, and snowy weather.
- Ability to lift up to 50 pounds.
- Ability to be on one's feet for the full workday and work outside.
- Attendance at mandatory training sessions and team meetings.
Responsibilities
- Greet guests as they approach the car wash tunnel and engage with them using the 4 Steps of Service.
- Safely guide and load vehicles according to vehicle size, perform pre-wash safety inspections, and prepare vehicles for washing, including using a bug prep gun and removing mud from wheel wells when appropriate.
- Understand property safety and layouts, items that should not be washed, tunnel equipment, and E-Stop locations.
- Make key adjustments to car wash equipment and handle tunnel incidents safely and effectively.
- Manage the vacuum service process and observe the vacuum area to support guest satisfaction.
- Explain the three single-wash packages and inform retail guests about memberships; support membership management and member visit success.
- Present the company’s Difference and communicate key vehicle information and equipment retractions to the crew.
- Train new Team Members using approved training modules.
- Complete the nightly close-down checklist and learn to safely open and close the car wash with leadership.
- Safely use ladders and engage the E-Stop while cleaning; learn backroom safety and equipment procedures.
- Complete the daily shift report to document shift performance.
- Maintain a clean, organized car wash facility, including cleaning equipment, walls, trenches, vacuums, trash cans, and the lot.
- Attend mandatory training sessions and team meetings and cleaning activities.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
