Patrol Officer (Part Time) - Open House - Wednesday, November 11th

American Dream•East Rutherford, NJ

1d•Onsite

About The Position

The Patrol Officer patrols American Dream property to help ensure guests, tenants, and employees have a positive experience. The role provides service related to emergency response, protection of life and property, loss prevention, and guest relations. Officers enforce American Dream rules and policies and applicable state and local statutes, maintain a visible patrol presence, respond to incidents, write reports, and communicate with dispatchers and supervisors. Assignments may include vehicle or foot patrol, special-event crowd control or VIP protection, and stationary posts monitoring access to restricted areas. The role requires successful completion of a 120-hour in-house training program and an 8–12-week field training program. Officers carry specified security equipment, including a conducted electrical weapon (CEW), and must complete the stated exposure requirement unless an approved accommodation or exemption applies. The position may require mandatory overtime and short-notice special events.

Requirements

Excellent customer relations skills.
Successfully complete a rigorous 120-hour in-house training program involving physical and skills training; failure to complete it results in termination.
Carry handcuffs, pepper spray, a tactical baton, and a conducted electrical weapon (CEW).
Receive a full five-second CEW exposure unless an accommodation is approved; applicants with a prior five-second exposure may be eligible for an exemption.
Successfully complete an 8–12-week field training program.
Remain calm and effective in stressful situations and use rational thinking and decision-making.
Accept, prioritize, and follow through on work direction.
Be able to work variable and/or rotating shifts, including nights, weekends, and holidays.
Meet the position's physical demands, including frequent and sustained walking; occasional running; bending, stooping, squatting, twisting, and crawling; and frequent, extensive use of hands and arms.
Possess a valid New Jersey Security Officer Registration Act (SORA) certification and be eligible to be licensed as a security officer in New Jersey.
Maintain adequate physical fitness to perform duties effectively, including timely responses to emergencies.
Be able to physically perform CPR on all body types.

Nice To Haves

High school diploma or equivalent.
Valid driver's license.
Post-secondary education.
Military experience.
Working knowledge of state and federal criminal justice statutes and law enforcement procedures.
Training in first aid, CPR, and related public safety skills.

Responsibilities

Enforce American Dream rules and policies, as well as state and local statutes.
Maintain a visible patrol presence in mall common areas, service corridors, and parking areas to deter criminal or destructive behavior.
Provide outstanding guest service, including giving directions and helping locate lost persons or vehicles.
Respond to and appropriately handle life-threatening emergencies and incident calls, including medical emergencies, disorderly or intoxicated persons, illegal acts, and motor vehicle accidents.
Use sound judgment and quick decision-making in accordance with security policies, procedures, and applicable statutes.
Write detailed and accurate incident, accident, and personal injury reports as required.
Perform vehicle or foot patrol, special-event crowd control or VIP protection, and stationary access-control posts as assigned.
Maintain proper radio communications and keep dispatchers and supervisors informed of pertinent incidents and activities.
Request Police, Fire, or EMS services as necessary.
Conduct assigned safety and fire inspections, issue parking violation tickets, direct traffic, and help ensure the safety of the work area and surrounding areas.
Uphold the personal and professional standards of the AD Security Department.
Assist with tenant relations and loss-prevention activities, including safety awareness programs, disorderly incidents, distributing correspondence and reports, and building working relationships with tenants and mall staff.
Monitor safety awareness practices among mall staff and tenants and promptly report hazardous conditions.
Maintain regular, reliable, and consistent attendance and perform additional duties as assigned.