Patient Welcome Ambassador
About The Position
About SunnyDays Therapy: The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve. Why Join Our Team: Unique work environment where each team member is valued and supported to do their best work We promote flexibility and embrace work/life balance We are expanding fast with many opportunities for professional growth Our amazing company culture – team members genuinely care about each other and have fun together! Our clients love us
Requirements
- Friendly, approachable personality with strong communication skills.
- Computer skills using Microsoft office products.
- Ability to create a welcoming environment for children and families.
- Reliability and attention to detail in maintaining lobby standards.
- Previous customer service, hospitality, or healthcare office experience.
- Must possess a high school diploma or equivalent (GED).
Responsibilities
- Greet and welcome families, children, and visitors as they arrive.
- Provide directions and assist with check-in needs as appropriate.
- Monitor lobby cleanliness and organization; straighten chairs, wipe down tables, refresh supplies, etc.
- Monitor customer bathrooms and hallways.
- Ensure any family-facing resources (brochures, handouts, toys, etc.) are available, clean, and restocked.
- Report facility or safety issues to the appropriate staff.
- Ensure client confidentiality in accordance with HIPAA regulations.
- Answer general questions or connect families to the right staff member.
- Assist with tasks such as preparing paperwork packets, restocking supplies, or escorting families to designated areas.
- Support therapists or Patient Care Coordinator team with coordination of materials for sessions, when appropriate.
- Contribute to a caring, child-friendly environment that reflects SunnyDays Therapy’s values.
- Act as a positive representative of the clinic, modeling professionalism and empathy in all interactions.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Retirement Plan
- Paid Holidays
- PTO
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
