Patient Transporter Lead (Full Time)
About The Position
The Patient Transporter Lead is responsible for the safe, timely, and accurate transport of patients, medical equipment, and patient-related items. The role directs the daily work of patient transporters, supports training and performance follow-up, and helps ensure efficient assignments and workload distribution. The position is based at Ascension Sacred Heart Pensacola in Pensacola, Florida, and is scheduled full time, Sunday through Saturday, from 3:00 p.m. to 11:30 p.m. The fixed pay rate is $16.00 per hour. TouchPoint Support Services provides hospitality and patient support at Ascension Health hospitals. Its work includes meals, facilities, and patient support, with a focus on helping patients, families, and visitors and supporting the mission to improve the health of the poor and vulnerable.
Requirements
- Prior experience in a leadership role is required.
Responsibilities
- Direct the daily work of other patient transporters and report inadequate performance to the Supervisor.
- Train new and existing employees and update personnel files.
- Follow up on complaints and report them to the Supervisor.
- Evaluate work requirements and assignments, ensuring efficient use of employees and distribution of workload.
- Demonstrate competency in transporting all specific age groups.
- Ensure the safe, timely, and accurate transport of patients to their destinations and bring requested equipment.
- Communicate effectively with nursing personnel, clinicians, technicians, reception, and dispatch.
- Support patient comfort by being attentive, offering blankets, checking modesty, and engaging only in appropriate conversation.
- Do not transport patients in severe pain.
- Immediately alert nursing staff to signs of patient distress or equipment malfunction.
- Maintain equipment and report equipment that needs repairs.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patients’ rights policies as outlined in facility HIPAA policies and procedures.
- Perform other duties as assigned.
Benefits
- Retirement plan
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and a choice auto and home program
- Medical insurance
- Dental insurance
- Vision insurance
- Life and accidental death insurance
- Disability insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
