PATIENT TRANSPORTER LEAD (FULL TIME)

Compass Group • Pensacola, FL

1d • Onsite

About The Position

TouchPoint Support Services is hiring a full-time Patient Transporter Lead at Ascension Sacred Heart Pensacola in Pensacola, Florida. The role is responsible for the safe, timely, and accurate transport of patients, medical equipment, and patient-related items. The lead directs the daily work of patient transporters, helps train employees, evaluates assignments and workload distribution, and reports performance concerns and complaints to the Supervisor. The position also involves communicating with clinical and support staff, maintaining equipment, and following applicable regulatory standards and facility confidentiality and patient-rights policies.

The schedule is Sunday through Saturday, 3:00 p.m. to 11:30 p.m.; further details are provided during the interview. The fixed pay rate is $16.00 per hour. Prior experience in a leadership role is required. TouchPoint describes its work as providing hospitality and support for patients, families, and visitors at Ascension Health hospitals.

Requirements

• Prior experience in a leadership role is required.
• Ability to perform the essential functions satisfactorily, with or without reasonable accommodation.

Responsibilities

• Direct the daily work of patient transporters and report inadequate performance to the Supervisor.
• Train new and existing employees and update personnel files.
• Follow up on complaints and report them to the Supervisor.
• Evaluate work requirements and assignments, ensuring efficient use of employees and distribution of workload.
• Demonstrate competency in transporting all specific age groups.
• Transport patients safely, accurately, and on time, bringing requested equipment.
• Communicate effectively with nursing personnel, clinicians, technicians, reception, and dispatch.
• Promote patient comfort by being attentive, offering blankets, checking modesty, and engaging only in appropriate conversation.
• Never transport patients in severe pain.
• Immediately alert nursing staff to signs of patient distress or equipment malfunction.
• Maintain equipment and report equipment requiring repairs.
• Comply with federal, state, and JCAHO regulatory standards.
• Follow facility confidentiality and patient-rights policies as outlined in its HIPPA policies and procedures.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed