Patient Transport Associate

Mass General Brigham•Boston, MA

1d•$18 - $24•Onsite

About The Position

The Patient Transport Associate moves patients to various locations throughout the hospital, including for medical procedures, and helps ensure they are comfortable and safe during transit. The role also monitors transport requests through scheduling systems and delivers laboratory specimens, medical equipment, supplies, and mail. This position requires patient care and is onsite at Massachusetts Eye and Ear Infirmary.

Requirements

High school diploma or equivalent required; experience may be accepted in lieu of a degree.
Customer service experience: 0–1 year required.
Excellent customer service skills.
Strong communication skills.
Reliable time-management and attention-to-detail skills.
Ability to complete the physical tasks of the job, including independently lifting 50 pounds.
Communication and team collaboration skills.
Organization, reliability, and situational awareness.

Nice To Haves

Medical office, hospital, or managed care experience: 0–1 year preferred.
Patient care experience: 0–1 year preferred.

Responsibilities

Assist patients or lift them into wheelchairs or stretchers.
Transport patients to various hospital locations for medical procedures.
Ensure patients are comfortable and safe during transit.
Monitor scheduling systems, including Epic and Voalte, for transport requests and complete them promptly.
Deliver laboratory specimens, medical equipment, supplies, and mail.