Patient Transport Associate

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

The Patient Transport Associate moves patients to various locations throughout the hospital, including for medical procedures. The role involves assisting patients or lifting them into wheelchairs or stretchers, ensuring their comfort and safety during transit, monitoring the transport scheduling system and completing requests promptly, and delivering laboratory specimens, medical equipment, supplies, and mail. This is an onsite role at 55 Fruit Street, with scheduled hours of 20 per week. The stated schedule is Friday 10:00 a.m.–6:30 p.m. and Saturday and Sunday 10:00 a.m.–4:30 p.m. The role requires patient care and includes physical tasks such as independently lifting 50 pounds.

Requirements

High school diploma or equivalent required.
Customer service experience: 0–1 year required.
Excellent customer service skills.
Strong communication skills.
Reliable time-management and attention-to-detail skills.
Ability to complete the physical tasks of the job, including independently lifting 50 pounds.

Nice To Haves

Medical office, hospital, or managed care experience: 0–1 year preferred.

Responsibilities

Assist patients or lift them into wheelchairs or stretchers.
Transport patients to locations throughout the hospital for medical procedures.
Ensure patients are comfortable and safe during transit.
Monitor the scheduling system for transport requests and complete them promptly.
Deliver laboratory specimens, medical equipment, supplies, and mail.