Patient Transport Associate

Mass General Brigham•Boston, MA
•$18 - $24•Onsite

About The Position

The Patient Transport Associate is responsible for moving patients to various locations throughout the hospital. The role involves assisting patients into wheelchairs or stretchers, transporting them for medical procedures, and helping ensure their comfort and safety during transit. The associate monitors the transport scheduling system and promptly completes requests. The role also includes delivering laboratory specimens, medical equipment, supplies, and mail. This is an onsite position at 55 Fruit Street, scheduled for 20 hours per week. The stated schedule is Friday 10:00 a.m.–6:30 p.m. and Saturday and Sunday 10:00 a.m.–4:30 p.m. The work shift is listed as evening.

Requirements

  • High school diploma or equivalent required; experience cannot substitute for this requirement.
  • Customer service experience: 0–1 year required.
  • Excellent customer service skills.
  • Strong communication skills.
  • Reliable time-management and attention-to-detail skills.
  • Ability to complete the physical tasks of the job, including independently lifting 50 pounds.

Nice To Haves

  • Medical office, hospital, or managed-care experience: 0–1 year preferred.

Responsibilities

  • Assist patients or lift them into wheelchairs or stretchers.
  • Transport patients to various hospital locations for medical procedures.
  • Ensure patients are comfortable and safe during transit.
  • Monitor the scheduling system for transport requests and complete them promptly.
  • Deliver laboratory specimens, medical equipment, supplies, and mail.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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