Patient Transport Associate

Mass General Brigham•Boston, MA

7d•Onsite

About The Position

The Patient Transport Associate moves patients to various locations throughout the hospital, including for medical procedures. The role involves helping patients into wheelchairs or onto stretchers, ensuring their comfort and safety during transit, and monitoring the scheduling system to complete transport requests promptly. The associate also delivers laboratory specimens, medical equipment, supplies, and mail. This position requires patient care and is onsite at 55 Fruit Street. The scheduled shift is Monday through Thursday, 4:00 p.m. to 11:30 p.m., for 28 hours per week.

Requirements

High school diploma or equivalent.
Customer service experience: 0–1 year required.
Excellent customer service skills.
Strong communication skills.
Reliable time-management and attention-to-detail skills.
Ability to complete the physical tasks of the job, including independently lifting 50 pounds.

Nice To Haves

Medical office, hospital, or managed care experience: 0–1 year preferred.

Responsibilities

Assist patients or lift them into wheelchairs or onto stretchers.
Transport patients to hospital locations for medical procedures.
Ensure patients are comfortable and safe during transit.
Monitor the scheduling system for transport requests and complete requests promptly.
Deliver laboratory specimens, medical equipment, supplies, and mail.