Patient Support Specialist - Part-time, 6.5 hours per week
About The Position
Sun River Health is seeking a Patient Support Specialist to join its team in Patchogue, New York. Sun River Health is a Federally Qualified, non-profit health center providing comprehensive primary, preventive, and behavioral health services to communities across several New York counties, with a focus on underserved and vulnerable populations. The Patient Support Specialist helps patients navigate the health care system, connect with medical care, and engage in and remain connected to care. The role uses motivational interviewing and patient-centered support to promote medical adherence, reduce barriers to care, and improve health outcomes. The specialist also shares lived-experience strategies related to chronic diseases and participates in monthly PAWH workshops and activities. The posting identifies the role as part-time at 6.5 hours per week, though it also lists the job type as full-time. The position requires a high school diploma or GED. The listed hourly rate is $20.00–$23.13.
Requirements
- High school diploma or GED.
Responsibilities
- Orients new patients to the PAWH program and health center services.
- Links patients to appropriate medical care and supports them in accessing it.
- Conducts home visits as needed.
- Makes appointment reminder calls and follows up on missed appointments.
- Provides support, education, and adherence assistance through individual or group activities.
- Assists patients with accessing benefits and entitlements.
- Helps patients navigate and access referral sources as needed.
- Escorts patients to medical visits and other health and human service appointments.
- Participates in case conferences, quality improvement projects, and collaboratives to share consumer perspectives.
- Participates in ongoing training, supervision, and professional development opportunities for skill development.
- Participates in monthly PAWH workshops and activities.
- Uses motivational interviewing and patient-centered care to promote medical adherence, reduce barriers to care, and support engagement and retention in care.
- Shares lived-experience strategies with patients to address chronic disease issues.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
