Patient Support Representative - Per Diem

UNLV Medicine • Las Vegas, NV

11d • $19 - $22

About The Position

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. The role is responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Candidates must be legally authorized to work in the United States. UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

Requirements

• High school diploma or equivalency.
• One year of healthcare experience and/or one year of customer service experience.
• Ability to type 30 words per minute.
• Proficiency with computers and related applications.
• Above-average verbal and written communication skills.
• Knowledge of medical terminology, MS Word, and MS Excel.
• Legally authorized to work in the United States.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Receive incoming phone calls about clinic appointments from patients, nursing staff, and physicians.
• Process appointment scheduling, pre-registration, insurance verification, and pre-authorization completely and accurately.

Benefits

• 12 full-day and 2 half-day paid holidays per year, starting on the first day of employment.
• 20 PTO days per year.
• 3% 401(k) contribution, even if the employee does not contribute, after 90 days of employment.
• Medical, dental, and vision benefits beginning the first of the month following the start date.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED