Patient Support Representative - Per Diem

UNLV Medicine•Las Vegas, NV
•Onsite

About The Position

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization. Candidates must be legally authorized to work in the United States. UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

Requirements

  • Legally authorized to work in the United States.
  • 1 year healthcare experience and/or 1 year customer service experience.
  • Ability to type 30 WPM.
  • Proficient with computers and related applications.
  • Above Average Verbal and Written communication skills.
  • Knowledge of Medical Terminology.
  • Proficiency in MS Word and MS Excel.

Nice To Haves

  • Bilingual English/Spanish preferred.

Responsibilities

  • Receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians.
  • Processes appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Benefits

  • 12 Full-Day and 2 Half-Day Paid Holidays per year
  • 20 PTO days per year
  • 3% 401K Contribution (after 90 days of employment)
  • Medical, Dental, and Vision benefits
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