Patient Services Team Member

Lalor Family Dental•Vestal, NY
•$17 - $20•Onsite

About The Position

Lalor Family Dental is seeking a full-time Patient Services Team Member for its Vestal office. The role is part of the practice’s Patient Services Team and focuses on assisting patients, particularly over the phone. The practice is willing to train the right person and offers opportunities for career development and advancement.

Requirements

  • Positive attitude and patient-centered approach to customer service in a dental environment.
  • Strong interpersonal, decision-making, and communication skills.
  • Results-focused and capable.
  • Self-motivated and demonstrates initiative.
  • Hardworking and able to thrive in a demanding environment.
  • Innovative approach to problem-solving.
  • Takes responsibility and serves with integrity.

Responsibilities

  • Schedule appointments.
  • Answer patient inquiries.
  • Manage dental records.
  • Provide information about treatment and insurance.
  • Assist patients over the phone.

Benefits

  • Health, vision, and dental benefits.
  • 401(k).
  • Monthly bonus incentives.
  • Opportunities for advancement.
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