Patient Services Supervisor - Easton, MD
Compass Group•Easton, MD
•$45,000 - $50,000
About The Position
The Patient Services Supervisor assists with the successful operation and customer service of the Food & Nutrition Services Department. This is an entry-level management opportunity for an energetic candidate seeking a career in the food service industry. The role supports patient and client satisfaction and is primarily involved in patient meal assembly and delivery, alongside quality improvement, sanitation, infection control, and facility-related activities.
Requirements
- At least 2 years of food service experience.
- Experience in restaurants, hotels, corporate dining, education, military, healthcare, or related food service operations.
- Some knowledge of food trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
- Supervisory, leadership, management, and coaching skills.
- Written and verbal communication skills, including the ability to communicate with management, clients, customers, and associates.
- Computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as internet use.
Nice To Haves
- ServSafe Certification.
Responsibilities
- Ensure patient and client satisfaction by meeting and exceeding stated expectations.
- Provide menu alternatives consistent with prescribed diets, food allergies and sensitivities, and cultural, ethnic, and religious preferences.
- Interact with nursing and evaluate the daily processes for patient meal selection, tray completion, tray delivery, and tray retrieval.
- Resolve patient concerns or complaints promptly and report concerns to a supervisor as appropriate.
- Assist with food service activities, including patient meal assembly and delivery, quality improvement, sanitation, infection control, and facility-related activities.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Flexible Time Off
- Paid parental leave
- Holiday time off (varies by site and state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
