Patient Services Specialist for Cardiology in SW Beaverton

The Oregon Clinic•Beaverton, OR

13h•$20 - $32•Onsite

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our thriving Cardiology Clinic located in Beaverton. This phone-based role focuses on providing excellent customer service and communication skills to ensure patients receive high-value care. You will be a key part of a collaborative team, making a difference in the local community and contributing to our mission of delivering world-class care with kindness and empathy.

Requirements

Minimum of one (1) year of previous medical front office experience is required.
Knowledge of medical terminology and office procedures.
Familiarity with insurance requirements and referral processes.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent phone skills and customer service skills.
Excellent attendance and work ethic.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Specialty care Cardiology experience is a plus!
Prior Electronic Medical Record (EMR) experience is preferred.
EPIC experience is a plus!

Responsibilities

Checking in and out new/established patients.
Properly scheduling and rescheduling patients’ appointments according to all office protocols and physician requests.
Obtaining and completing insurance information.
Answering phones on a multi-line system.
Processing of incoming referrals and electronic fax submissions.
Updating registration and EMR records as needed.
Other duties as assigned.