Patient Services Specialist for GI in Happy Valley and NE Portland

The Oregon Clinic • Portland, OR

1d • $20 - $32 • Hybrid

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Gastroenterology East Clinics in Happy Valley and Northeast Portland. This role is crucial in ensuring patients receive high-value care through efficient and empathetic service. You will work collaboratively with a team of patient-focused colleagues and physicians, making a significant impact within the local community and our healthcare ecosystem. By providing a consistent, efficient, and easy experience for patients and stakeholders, you will contribute to our mission of delivering world-class care with kindness and empathy.

Requirements

• Minimum of one (1) year work experience, preferably in a medical office.
• Prior Electronic Medical Record (EMR) experience.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Familiarity with insurance and referral processes.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Specialty care GI experience is a plus.
• Epic experience is a super plus.

Responsibilities

• Scheduling appointments for new and established patients efficiently and in a timely manner.
• Obtaining and completing insurance information.
• Answering phones.
• Providing coverage for medical records and front desk teams.
• Updating records as needed.
• Other duties as assigned.

Benefits

• Employee is 100% covered Medical, Dental, and Prescription Insurance
• Generous 401(k) plan
• Flexible Spending Account options
• Paid Time Off
• 9 paid holidays annually
• Robust wellness program
• Employee assistance services
• 70% of Tri-Met transit pass covered
• Employee discounts
• Optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed