Patient Services Specialist for Pulmonary in NE Portland

The Oregon Clinic • Portland, OR

5d • Onsite

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Pulmonary, Critical Care & Sleep Medicine East Clinic in Northeast Portland. This role is phone-based and focuses on providing a consistent, efficient, and easy experience for patients and stakeholders, ensuring the highest value care is delivered with kindness and empathy. You will be a key part of a collaborative team dedicated to patient-focused care.

Requirements

• Minimum of one (1) year of EPIC EMR experience is required.
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Minimum of one (1) year of work experience, preferably in a medical office or clinical setting, is strongly preferred.
• Specialty care/Pulmonary experience is strong plus!

Responsibilities

• Checking in and out new/established patients
• Scheduling appointments in an efficient and timely manner
• Obtaining and completing insurance information
• Answering phones on a multi-line system
• Managing inbound referrals
• Updating registration and EMR records as needed
• Other duties as assigned

Benefits

• Employee is 100% covered Medical, Dental, and Prescription Insurance
• Generous 401(k) plan
• Flexible Spending Account options
• Paid Time Off
• 9 paid holidays annually
• Robust wellness program
• Employee assistance services
• 70% of Tri-Met transit pass covered
• Employee discounts
• Optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed