Patient Services Specialist for Foregut Surgery in NE Portland
About The Position
Join us at The Oregon Clinic as a full-time Patient Services Specialist (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Foregut Surgery Clinic located in Northeast Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Foregut Surgery Clinic receive the highest value care tailored to their needs.
Requirements
- Minimum of one (1) year of work experience, preferably in a medical office or clinical setting, is strongly preferred.
- Familiarity with insurance and referral processes.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Specialty care GI/Foregut Surgery experience is a strong plus!
- Prior experience in complex healthcare scheduling is preferred.
- Prior Electronic Medical Record (EMR) experience is preferred.
- Epic experience is a plus!
Responsibilities
- Primarily responsible for scheduling appointments for new/established patients in an efficient and timely manner.
- Obtaining and completing insurance information.
- Answering phones on multi-line system.
- Managing inbound referrals.
- Providing coverage for our medical records and front desk teams.
- Updating registration and EMR records as needed.
- Other duties as assigned.
Benefits
- Employee is 100% covered Medical, Dental, and Prescription Insurance
- Generous 401(k) plan
- Flexible Spending Account options
- Paid Time Off
- 9 paid holidays annually
- Robust wellness program
- Employee assistance services
- 70% of Tri-Met transit pass covered
- Employee discounts
- Optional benefits like Pet Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
