Patient Services Specialist / Falcon Health Center / Per Diem

Wood County Hospital • Bowling Green, OH

44d • Onsite

About The Position

The Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s), facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. This is an onsite position at Falcon Health Center. The role is per diem.

Requirements

• High school education or GED.
• No license required.
• No experience required.
• No certification required.

Responsibilities

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Answer phones, greet patients and visitors, route inquiries, and relay messages accurately and promptly.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Complete patient scheduling and registration accurately in the electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information.
• Prepare, prevent, protect, and respond to support the organization’s culture of safety.
• Work hours per week in accordance with the offer letter or position attributes at transfer request; longer hours may be required as necessary.
• Perform other duties as assigned.

Benefits

• Access to a cutting-edge facility with state-of-the-art technology.
• Opportunities to interact with healthcare professionals.
• Opportunities for career growth and advancement.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Competitive wages.
• Prescription drug coverage.
• Flexible spending accounts.
• Life insurance with AD&D.
• Short-term and long-term disability plans.
• Employer-matched 403(b).
• Employer-sponsored cash balance pension plan.
• Vacation and holiday time.
• Tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED