Patient Services Specialist - Radiation Oncology - UW Medical Center - Montlake
About The Position
UW Medical Center–Montlake Radiation Oncology is hiring a Patient Services Specialist 2 to support staff, providers, and patients through efficient internal and external communications, appointment scheduling, and collection of patient information. The role partners with the clinic team to promote patient satisfaction and exceptional care delivery. This is a regular, full-time, 100% FTE position working on-site at UW Medical Center–Montlake in Seattle, Monday through Friday, during the day. The department provides comprehensive evaluation, consultation, diagnosis, treatment planning, radiotherapy, and follow-up for cancer patients and patients with non-malignant conditions, on both an inpatient and outpatient basis.
Requirements
- High school graduation or equivalent, and one year of healthcare, administrative, or customer service experience; or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except when legal requirements, such as a license, certification, and/or registration, apply.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Convenient access to public transportation.
- Opportunity for career growth.
- Benefits information is available through the University of Washington staff benefits page.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
