Patient Services Specialist - Radiation Oncology - UW Medical Center - Montlake
About The Position
UW Medical Center – Montlake’s Radiation Oncology Services team provides comprehensive, personalized evaluation, consultation, diagnosis, planning, radiotherapy, and follow-up for cancer patients and patients with non-malignant conditions. Radiation therapy is provided on an inpatient and outpatient basis. The Patient Services Specialist 2 supports clinic communications and scheduling, gathers patient information, and works with the clinic team to promote patient satisfaction and exceptional care delivery. This is a regular, full-time, 100% FTE position working 40 hours per week, Monday through Friday, on site with no telework. The role is based at UW Medical Center – Montlake in Seattle. The position is represented by SEIU Local 925 Nonsupervisory. The pay range is $21.82 to $29.41 per hour.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, and/or registration, apply.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Benefits are offered; details are available through the University of Washington staff benefits information.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
