Health Unit Coordinator - Medical/Oncology - UW Medical Center - Montlake (80% FTE, Evenings)

University of Washington Medical Center•Seattle, WA
•$22 - $29•Onsite

About The Position

UW Medical Center Medical/Oncology is hiring a Health Unit Coordinator to support patients, families, providers, and staff in a busy academic medical center unit. The position is based onsite at UW Medical Center-Montlake in Seattle and is scheduled for 80% FTE on evenings: Wednesdays and Thursdays from 3:00 p.m. to 11:30 p.m., and Fridays and Saturdays from 3:00 p.m. to 9:30 p.m. Telework is not available. The coordinator helps maintain effective unit operations and communication, supports patient flow and discharge processes, manages unit documentation and supplies, and works with the care team to promote patient satisfaction and quality care. UW Medical Center is an acute-care academic medical center with Montlake and Northwest campuses. The Montlake campus is near public transportation and amenities on the University of Washington campus.

Requirements

  • High school graduation or equivalent.
  • One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
  • Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.

Responsibilities

  • Provide an efficient system of internal and external communication for staff, providers, and patients, including answering phones and triaging call lights.
  • Respond to patient and family inquiries in a timely, courteous, and accurate manner.
  • Help maintain a welcoming and organized environment for patients, families, and staff.
  • Work with the charge RN to manage patient flow, prioritize unit needs, and coordinate admissions, transfers, and discharges.
  • Prepare and compile discharge packets to support timely and safe discharges.
  • Coordinate transportation and paperwork for patient transfers and diagnostic testing.
  • Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation.
  • Maintain inventory of supplies and equipment and restock as needed.
  • Use Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination.
  • Partner with care team members to prioritize patient satisfaction and exceptional care delivery.
  • Perform other duties as assigned.
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