Patient Services Specialist
About The Position
The Patient Services Specialist supports safe, efficient imaging exams by preparing patients, assisting clinical teams, and helping patients feel comfortable, informed, and cared for throughout their visit. The role supports technologists and clinical staff by preparing exam rooms, assisting with patient flow and mobility, and guiding patients safely and respectfully through the imaging process. This is a hands-on, highly active patient-care role in a fast-paced clinical environment. It involves frequent standing and walking, direct physical support of patients, assistance with mobility and positioning, exam preparation, and basic procedural support. The specialist also keeps rooms clean, stocked, and ready for continuous patient flow while following safety, mobility, clinical, and infection-control guidelines.
Requirements
- High school diploma or equivalent required.
- Current Basic Life Support (BLS) / CPR certification required, or obtained within the required timeframe.
- Ability to frequently stand, walk, and physically assist patients throughout the day.
- Comfort supporting patient mobility, positioning, and safe transfers when needed.
- Strong communication and interpersonal skills in an active clinical environment.
- Ability to follow clinical protocols, safety guidelines, and infection-control standards.
- Team-oriented approach focused on safe, compassionate patient care.
Nice To Haves
- Prior healthcare or patient-facing experience strongly preferred.
- IV certification, or willingness to obtain it depending on modality requirements.
Responsibilities
- Prepare patients and exam rooms for imaging exams.
- Assist technologists and clinical staff with patient flow and exam preparation.
- Escort and guide patients through their visit, providing support with mobility, positioning, and safe transfers when needed.
- Provide basic procedural support while following established safety and mobility guidelines.
- Clean, stock, and prepare exam rooms for continuous patient flow.
- Communicate with patients compassionately and collaborate with technologists and clinical staff to maintain safe, efficient workflows.
- Follow clinical protocols, safety guidelines, and infection-control standards.
Benefits
- Free whole-body scans for team members
- Competitive wages
- No nights, calls, or weekends
- Cross-training opportunities
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) eligibility
- Pet insurance
- Paid holidays
- PTO
- Sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
