Patient Services Specialist

Florida Cancer Specialists • Davis, NC

8d • Onsite

About The Position

The Patient Services Specialist handles clerical duties associated with a medical clinic. The role is organized into front-office stations with distinct duties, but every specialist is expected to learn and perform the duties of all stations and assist coworkers as needed. Specific duties may vary based on office layout and assigned station. The position requires strong copywriting and editing skills, attention to detail, organization, flexibility, and the ability to meet time-sensitive priorities. Other duties and projects may be assigned. The role works Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to satellite offices and offsite meetings expected 26–50% of the time. The position is not remote.

Requirements

• High school diploma or GED.
• Strong copywriting and editing skills.
• Attention to detail and ability to consistently meet time-sensitive priorities.
• Strong organization and flexibility in response to changing priorities.
• Strong multitasking, interpersonal, and communication skills.
• Critical-thinking, problem-solving, analytical, decision-making, planning, time-management, and organizational abilities, with independent judgment.
• Ability to handle sensitive and confidential material and emotionally charged matters.
• Good command of English and effective oral, written, and presentation communication skills; active listening and balanced feedback.
• Strong customer focus and ability to collaborate and build positive relationships with employees, physicians, and the community.
• Ability to manage time, conflicting priorities, stress, and professional development; self-motivated and able to work independently with limited supervision.
• Ability to work effectively in a fast-paced, multi-site environment and manage competing priorities and demands.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Valid state driver's license and compliance with the company's Driver Safety Operations and Motor Vehicle Records Check Policy.
• Successful background and drug screening; required vaccinations unless an exemption is approved.

Nice To Haves

• Previous experience in the healthcare field is highly preferred.
• A second language is an asset but is not required.

Responsibilities

• Handle clerical duties associated with a medical clinic.
• Learn and perform the duties of all front-office stations.
• Assist coworkers with Patient Services Specialist duties as needed.
• Travel to satellite offices and offsite meetings.
• Perform other duties and projects as assigned.

Benefits

• Tuition reimbursement
• 401(k) match
• Pet insurance
• Legal insurance
• Competitive wages
• Professional opportunities, career advancement, and training

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED