Patient Services Specialist for Cardiology in SW Beaverton

The Oregon Clinic•Beaverton, OR

1d•$20 - $32•Onsite

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Cardiology Clinic located in Tualatin. This role is phone-based and focuses on providing patients with a consistent, efficient, and easy experience, ensuring they receive high-value care. You will work alongside a collaborative team of patient-focused colleagues and physicians, contributing to the mission of delivering world-class care with kindness and empathy. Every person at The Oregon Clinic makes a difference in our mission and has the opportunity to impact the local community and our ecosystem of care.

Requirements

Minimum of one (1) year of previous medical front office experience is required.
Knowledge of medical terminology and office procedures.
Familiarity with insurance requirements and referral processes.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent phone skills and customer service skills.
Excellent attendance and work ethic.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Specialty care Cardiology experience is a plus!
Prior Electronic Medical Record (EMR) experience is preferred.
EPIC experience is a plus!

Responsibilities

Checking in and out new/established patients.
Properly scheduling and rescheduling patients’ appointments according to all office protocols and physician requests in an efficient and timely manner to promote efficient physician scheduling and patient access.
Obtaining and completing insurance information.
Answering phones on a multi-line system.
Processing of incoming referrals and electronic fax submissions.
Updating registration and EMR records as needed.
Other duties as assigned.