Patient Services Specialist I - Registration

Texas Tech University • Lubbock, TX

7d

About The Position

With close direction, the Patient Services Specialist I performs standard clerical responsibilities that affect clinic patient flow, following established procedures. Responsibilities may include registration, scheduling, collections, and/or insurance authorizations. The specialist greets patients professionally and courteously at the beginning and end of their visit, requests and updates insurance information, scans insurance and patient photo identification into the EMR, and corrects patient demographic information as needed. The role also involves calling patients to verify rescheduled appointments, requesting additional payments, and scheduling follow-up appointments and/or testing.

Requirements

• High school diploma or equivalent.

Responsibilities

• Perform standard clerical responsibilities that impact clinic patient flow in accordance with established procedures.
• Carry out responsibilities that may include patient registration, scheduling, collections, and/or insurance authorizations.
• Greet patients professionally and courteously at the beginning and end of their visit.
• Request insurance information and update it as necessary.
• Scan insurance information and patient picture identification into the EMR.
• Correct patient demographic information as necessary.
• Call patients to verify rescheduled appointments.
• Request additional payments.
• Schedule follow-up appointments and/or testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED