Front Desk- Patient Services Representative

First Choice Urgent Care • Dearborn, MI

6d • $17 - $21 • Onsite

About The Position

First Choice Urgent Care is hiring a full-time Front Desk / Patient Services Representative for its busy Occupational Medicine/Urgent Care clinic in Dearborn, Michigan. This fast-paced role requires strong organizational skills, attention to detail, and excellent customer service while handling multiple responsibilities. The schedule is Monday through Friday, 9:00 AM–5:00 PM, with no weekends.

Requirements

• Previous medical front desk and/or health insurance experience.
• Strong knowledge of insurance verification and eligibility.
• Excellent customer service skills.
• Professional and courteous phone etiquette.
• Ability to multitask and prioritize in a busy, fast-paced environment.
• Strong computer skills and ability to learn multiple healthcare systems.
• Excellent communication and organizational skills.
• Dependable, punctual, and team-oriented.

Nice To Haves

• Experience in urgent care, occupational medicine, or a high-volume medical office.

Responsibilities

• Greet and register patients.
• Answer phones and assist with patient inquiries.
• Verify insurance eligibility and benefits.
• Collect copays, deductibles, and other patient payments.
• Accurately enter patient and insurance information.
• Assist with urgent care and occupational medicine registrations.
• Manage multiple patients, phone calls, and administrative responsibilities simultaneously.
• Provide a positive and professional experience for every patient.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed