Patient Services Representative - PRN - Per Diem - Float

Lumexa Imaging•Washington Township, NJ

116d•$17 - $19•Onsite

About The Position

The Patient Service Representative works at SJRA imaging centers, greeting patients and registering them for procedures at the front desk. The role performs clerical duties needed to register and process patients so imaging studies can be performed and billed accurately. This is a PRN per-diem float position covering Central/South offices, with coverage needed Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma or equivalent.
Good computer skills, including proficient keyboarding and data entry.
Excellent communication skills and the ability to communicate verbally and in writing with patients, family members, and coworkers.
Detail-oriented with the ability to multitask in a busy work environment.
Knowledge of office equipment, including a copier, scanner, fax machine, and multiline telephone.
Ability to sit for 75% of the scheduled shift and to stand, walk, reach, and lift as required.
Use of a computer keyboard, mouse, and telephone for 80–90% of the scheduled shift.

Nice To Haves

Experience in an administrative healthcare position.
Working knowledge of insurance and billing functions.
Knowledge of medical terminology and anatomy.

Responsibilities

Register patients by collecting and verifying demographic, insurance, referring physician, and meaningful-use information.
Enter accurate and complete patient data and check insurance eligibility.
Calculate deductibles and coinsurance, collect and post copayments, coinsurance, and balances, and maintain accurate payment journal sheets.
Perform daily data-entry and computer work.
Schedule appointments and explain studies, procedures, and preparation instructions to patients.
Answer telephone calls, fax reports, request and release images, and contact referring physician offices as needed.
Maintain confidentiality and comply with HIPAA and corporate compliance regulations.
Print and scan documents into patient accounts.
Keep the work area stocked, orderly, and clean.
Communicate information to radiologists, technologists, patients, and referring physician offices.
Maintain regular and punctual attendance.
Perform other duties as assigned.

Benefits

Career growth and internal promotion opportunities, including the Technologist Advancement Academy for modality cross-training during paid working hours.
Medical insurance with a choice of three plans.
Dental insurance, including orthodontia coverage with no age limit.
Vision insurance.
Life insurance at no cost to the employee, with additional voluntary coverage available.
18 days of paid time off and holidays at the start of employment, with additional time earned over time.
401(k) plan with Safe Harbor and profit-sharing contributions.
Teladoc access for phone or video consultations.
Discounts on several radiology studies for employees and eligible household members.
Voluntary short- and long-term disability insurance; maternity leave is covered by short-term disability.