Patient Services Rep - Cardiology
About The Position
The Patient Services Representative is responsible for patient registration, scheduling, customer service, and clerical support for the Cardiology department. Duties include accepting, recording, and verifying insurance information; processing preauthorization requests; collecting copays and account balance payments; scanning documents into the EMR; and performing other administrative tasks that support efficient department operations. The role requires friendly, courteous, helpful, and considerate interactions with patients, families, the community, vendors, coworkers, and physicians. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m. Scheduled start and end times require flexibility to meet the needs of the practice.
Requirements
- Complete and maintain all competencies and trainings required for the role.
- High school diploma or GED, or relevant experience may be considered in lieu of education.
- Relevant experience.
- Excellent communication skills.
- Excellent interpersonal skills.
- General clerical skills.
Responsibilities
- Register and schedule patients.
- Provide customer service and clerical support.
- Accept, record, and verify insurance information.
- Process preauthorization requests.
- Collect copays and account balance payments.
- Scan documents into the EMR.
- Perform other administrative tasks to support efficient department operations.
- Communicate with patients, families, the community, vendors, coworkers, and physicians in a friendly, courteous, helpful, and considerate manner.
Benefits
- Generous time off
- Tuition assistance
- Comprehensive benefits
- Tower Advance Pay, providing access to pay throughout the pay period
- Employee Assistance Program
- Retirement Savings Program
- Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
