Patient Services Rep

Prime Healthcare • Chicago, IL

1d • Onsite

About The Position

The Patient Services Rep works in the General Surgery Suite at St. Mary of Nazareth Hospital in Chicago, Illinois. The role is scheduled Monday through Friday from 8:30 a.m. to 5:00 p.m., with flexibility as needed and no weekend rotation. The position greets customers, provides information, communicates with other departments, and schedules appointments. The successful candidate is bilingual in Spanish and English, has previous EPIC experience, and can work independently in a fast-paced, high-volume office while maintaining attention to detail.

Requirements

• Bilingual in Spanish and English.
• Previous EPIC experience.
• Ability to thrive in a fast-paced, high-volume office environment while maintaining exceptional attention to detail.
• Demonstrated ability to work independently and manage responsibilities with minimal supervision.
• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Current BLS certificate.

Nice To Haves

• Prior experience with physician office and provider recruitment processes.
• Six months of experience in a health care setting and with office equipment.

Responsibilities

• Greet customers, provide information, and communicate with other departments.
• Schedule appointments.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED