Patient Services Representative - Cayuga Primary Care - Community Corners

CH_040 Cayuga Medical Associates, PC•Ithaca, NY
•Onsite

About The Position

The Patient Services Representative is a varied role that adapts to the clinical and clerical staffing needs of the practice. The representative supports physicians and mid-level providers with clinical activities and direct patient care, while also assisting patients and staff with the practice’s administrative and clerical needs. This position is onsite at Cayuga Primary Care – Community Corners in Ithaca, New York.

Requirements

  • High school diploma or equivalent.
  • Good time management and prioritization skills.
  • Good computer skills.

Nice To Haves

  • Previous medical office experience.
  • College-level training or education in a healthcare support field.
  • Previous EMR use or training.

Responsibilities

  • Check in patients upon arrival.
  • Verify and update patient demographics.
  • Collect outstanding balances and co-pays.
  • Assist with additional scheduling for labs, x-rays, procedures, or testing, and send orders.
  • Take messages and triage phone calls.
  • Schedule patient appointments.
  • Support physicians and mid-level providers with clinical activities and direct patient care.
  • Assist patients and staff with administrative and clerical needs.

Benefits

  • Competitive wages.
  • Comprehensive benefits.
  • Professional development opportunities.
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