Patient Service Representative - Cayuga Primary Care - Ithaca Mall

CH_040 Cayuga Medical Associates, PC•Ithaca, NY
•Onsite

About The Position

The Patient Services Representative is a varied role that adapts daily to the clinical or clerical staffing needs of the practice. The representative supports physicians and mid-level providers with clinical activities and direct patient care, while also assisting patients and staff with administrative and clerical needs. This is an onsite position at Cayuga Primary Care Ithaca Mall in Ithaca, New York.

Requirements

  • High school diploma or equivalent.
  • Good time management and prioritization skills.
  • Good computer skills; Medent and Microsoft Office are utilized.

Nice To Haves

  • Previous medical office experience.
  • College-level training or education in a healthcare support field.
  • Previous EMR use or training.

Responsibilities

  • Check in patients upon arrival.
  • Verify and update patient demographics.
  • Collect outstanding balances and co-pays.
  • Assist with scheduling labs, x-rays, procedures, or testing, and send orders.
  • Take messages and triage phone calls.
  • Schedule patient appointments.
  • Support physicians and mid-level providers with clinical activities and direct patient care.
  • Assist patients and staff with administrative and clerical needs.

Benefits

  • Competitive wages.
  • Comprehensive benefits.
  • Professional development opportunities.
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