Patient Service Representative - Cayuga Orthopedics

CH_040 Cayuga Medical Associates, PC•Ithaca, NY
•Onsite

About The Position

The Patient Services Representative is a variable role whose daily duties depend on the clinical or clerical staffing needs of the practice. The position supports physicians and/or mid-level providers with clinical activities and direct patient care, and assists patients and staff with administrative and clerical needs. The job is onsite at 16 Brentwood Dr. Ste. A, Ithaca, NY 14850, and 1122 Commons Ave., Cortland, NY 13045. The posted pay range is $18.50 to $23.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Good time management and prioritization skills.
  • Good computer skills.

Nice To Haves

  • Previous medical office experience.
  • College-level training or education in a healthcare support field.
  • Previous EMR use or training.

Responsibilities

  • Check in patients upon arrival.
  • Verify and update patient demographics.
  • Collect outstanding balances and co-pays.
  • Assist with additional scheduling for labs, x-rays, procedures, or testing, and send orders.
  • Take messages and triage phone calls.
  • Schedule patient appointments.
  • Support physicians and/or mid-level providers with clinical activities and direct patient care.
  • Assist patients and staff with administrative and clerical needs.

Benefits

  • Competitive wages.
  • Comprehensive benefits.
  • Professional development opportunities.
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