Patient Service Representative - Cayuga Heart and Vascular Center

CH_040 Cayuga Medical Associates, PC•Ithaca, NY
•Onsite

About The Position

The Patient Services Representative is a variable role whose daily duties depend on the clinical or clerical staffing needs of the practice. The position supports physicians and/or mid-level providers with clinical activities and direct patient care, while also assisting patients and staff with administrative and clerical needs. The role is onsite at Cayuga Heart and Vascular Center, 40 Catherwood Rd., Ithaca, NY 14850, Ste C.

Requirements

  • High school diploma or equivalent.
  • Good time management and prioritization skills.
  • Good computer skills; Medent and Microsoft Office are utilized.

Nice To Haves

  • Previous medical office experience.
  • College-level training or education in a healthcare support field.
  • Previous EMR use or training.

Responsibilities

  • Check in patients upon arrival.
  • Verify and update patient demographics.
  • Collect outstanding balances and co-pays.
  • Assist with scheduling labs, x-rays, procedures, or testing, and send orders.
  • Take messages and triage phone calls.
  • Schedule patient appointments.
  • Support physicians and/or mid-level providers with clinical activities and direct patient care.
  • Assist patients and staff with administrative and clerical needs.

Benefits

  • Comprehensive benefits.
  • Professional development opportunities.
  • Competitive wages.
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