PRN Patient Services Representative II

David Raines Community Health Centers • Haynesville, LA

4h

About The Position

The PRN Patient Services Representative II performs duties on an as-needed basis and is primarily responsible for patient intake, registration, and collecting co-payments and deductibles. The representative assists patients, vendors, visitors, and clinic personnel at their assigned location and rotates among DRCHC sites in Bossier, Gilliam, Haynesville, Minden, and Shreveport.

The role also provides administrative support, including generating and completing electronic memos, reports, and forms; maintaining providers’ calendars; ordering supplies; and maintaining the filing system. The representative accurately enters confidential personal health and financial information into computerized systems and follows applicable federal and local privacy laws and DRCHC policies and procedures.

Requirements

• High school diploma or equivalent.
• At least 3 years of patient or customer service experience.
• Experience with the NextGen system, including the EDR application.
• Healthcare background or experience.
• Basic Life Support (BLS) certification from the American Heart Association.

Responsibilities

• Assist patients with intake and registration and collect payments and deductibles.
• Assist with healthcare-related needs, including appointment scheduling, follow-ups, extractions, transportation, and insurance verification.
• Provide administrative assistance by generating and completing electronic memos, reports, and forms; maintaining providers’ calendars; ordering supplies; and maintaining the filing system.
• Accurately enter confidential personal health and financial information into computerized systems.
• Comply with federal and local laws regarding patient privacy and with DRCHC policies and procedures.
• Assist patients, vendors, visitors, and clinic personnel at assigned locations and rotate among DRCHC sites.
• Perform other duties as described.

Benefits

• 10 paid holidays each year.
• Paid time off and extended leave days.
• Discounted services.
• Loan repayment options.
• Continuing education days.

What This Job Offers

• Education Level: High school or GED