Patient Services Rep
About The Position
The Patient Services Rep (PSR) works in the Gastroenterology Clinic in Tyler, Texas, on the day shift. The role supports clinic operations and patient care by handling patient check-in and checkout, scheduling, insurance verification, authorizations, payments, charge posting, and medical-record requests. The position is full-time. UT Health Tyler is the system’s flagship hospital and serves hundreds of thousands of people annually. The hospital specializes in advanced acute care and has a Level I trauma center, a comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Its medical staff includes more than 500 physicians and a full complement of subspecialty groups.
Requirements
- High school diploma or equivalent.
- Basic personal computer skills and comfort with the Microsoft Windows operating system.
- Database and word-processing skills.
Nice To Haves
- Experience posting payments and entering charges.
Responsibilities
- Check patients in and out.
- Schedule appointments.
- Scan and file documents.
- Verify insurance.
- Obtain authorizations.
- Collect payments and post charges.
- Fax medical-record requests.
- Schedule patients for injections at the hospital.
- Perform other duties as assigned.
Benefits
- Career growth opportunities
- Tuition assistance
- Resources supporting wellness, education, and financial well-being
- Paid time off
- Comprehensive health benefits
- Supportive, inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
