Patient Services Rep

Hillcrest Healthcare System • Tulsa, OK

9d

About The Position

The Patient Services Rep is a full-time, day-shift position in Women’s Health in Tulsa, Oklahoma. This multifaceted role includes customer service, insurance verification, patient registration, payment collection, data entry, and referrals. The representative helps ensure patient flow and the availability and completeness of medical records, schedules physician and provider appointments, and maintains appointment schedules. The role also requires upholding Hillcrest Healthcare System’s policies and procedures.

Requirements

• High school diploma or GED.

Nice To Haves

• Previous customer service experience.
• Previous medical office experience.

Responsibilities

• Ensure patient flow and the availability and completeness of medical records.
• Schedule physician and provider appointments and maintain appointment schedules.
• Receive and greet patients and visitors, determine their needs, and assist them promptly and courteously.
• Answer telephone calls promptly and in a customer-friendly manner.
• Collect and verify accurate patient information and enter it into the registration system.
• Receive payments for services and correctly complete charge slips for data entry.
• Perform assigned duties as a team player to provide quality patient care.
• Uphold Hillcrest Healthcare System policies and procedures.
• Perform customer service, insurance verification, registration, payment collection, data entry, and referral duties.

Benefits

• Career growth opportunities.
• Tuition assistance.
• Resources supporting wellness, education, and financial well-being.
• Paid time off.
• Comprehensive health benefits.
• A supportive, inclusive culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED