Patient Services Motivator - Part Time

Motive Sports & Physical Therapy LLC•Pennsbury Township, PA

7d•$14 - $16•Onsite

About The Position

Motive Sports and Physical Therapy is hiring a part-time Patient Services Motivator (PSM) for its physical therapy clinic in Chadds Ford, Pennsylvania. The practice provides care to individuals with orthopedic and neurological conditions and aims to create a motivating environment that helps clients recover from injury and reach their potential. The PSM contributes to that mission through welcoming first and follow-up patient interactions and quality customer service. The position includes late-afternoon and evening shifts, as well as Saturday mornings. The clinic provides on-the-job training in the electronic medical records system (EMR), insurance verification, and billing processes. It offers competitive pay, advancement opportunities, and options for extended hours.

Requirements

High school diploma or equivalent.
Attention to detail, multitasking skills, reliability, and strong communication skills are required.
Excellent computer skills are desired.

Nice To Haves

Prior healthcare experience in an administrative or front desk role is preferred.
Experience in a physical therapy office setting is recommended but not required.
An upbeat attitude and desire to be part of an experienced team.

Responsibilities

Greet and manage clients at initial and follow-up visits, creating a welcoming and friendly environment.
Handle office tasks, including filing, faxing, scanning, uploading and emailing documents, and generating reports.
Order office supplies.
Maintain HIPAA compliance in client interactions and the handling of personal information.
Correspond daily with insurance carriers to verify coverage and manage authorizations.
Provide clients with accurate and efficient scheduling options.
Assist physical therapists with efficient patient flow.
Help manage office equipment and maintain general office cleanliness.
Contribute to team goals and promote the company's mission.