Patient Service Coordinator

Trillion Health & Hormone • Lincoln, NE

13d • $20 - $24 • Onsite

About The Position

Trillion Health & Hormone is seeking an energetic, confident, and highly organized Patient Services Coordinator for its in-person clinic in Lincoln, Nebraska. This full-time, Monday–Friday role serves as the welcoming face of the clinic and a key connection between patients and the clinical team, helping create a positive patient experience and keep the office running smoothly. The listed pay is $20–$24 per hour.

The coordinator greets patients, coordinates appointments and provider schedules, answers phones and patient questions, manages messages and follow-ups, registers patients, verifies insurance, updates patient records, processes payments, and maintains an organized, professional front office. The role works closely with providers and clinical staff to support efficient patient flow and help patients feel comfortable, informed, and confident in their care.

Requirements

• Bring positive energy to work and genuinely enjoy interacting with people.
• Be confident, personable, and comfortable taking initiative.
• Be organized and detail-oriented, with the ability to juggle multiple priorities.
• Communicate clearly and professionally, both in person and in writing.
• Be dependable, self-motivated, and take pride in doing things well.
• Be comfortable using technology and learning new systems.
• Enjoy working as part of a team where everyone contributes.

Nice To Haves

• Previous customer service or fast-paced service industry experience is preferred.
• Medical office experience is a plus but is not required.

Responsibilities

• Greet patients warmly, enthusiastically, and professionally, helping them feel welcome and valued.
• Coordinate appointments, manage provider schedules, and support efficient patient flow.
• Answer phones, respond to patient questions, manage messages, and follow up on patient needs.
• Register patients, verify insurance information, update patient records, and process payments.
• Work closely with providers and clinical staff to deliver a seamless patient experience.
• Maintain an organized, professional, and welcoming front office environment.
• Help patients feel comfortable, informed, and confident in the care they are receiving.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed