Patient Service Specialist
About The Position
Kessler Rehabilitation Center is hiring a Patient Service Specialist in Clifton, New Jersey. The role coordinates and administers front-office activities to provide a high level of service to patients, employees, and referral sources. Office functions include patient scheduling and reception, medical-record preparation, clinic statistics and report compilation, and collecting and sharing information such as patient demographics and third-party payer details. The specialist also obtains and tracks authorizations, reconciles and prepares daily bank deposits for over-the-counter cash, and performs other necessary clerical and office functions. The position is full-time, Monday through Friday, with hours that vary between 7 a.m. and 8 p.m.; availability for early mornings and evenings across shifts is required. Compensation is $20–$24 per hour, depending on years of experience.
Requirements
- High school diploma or equivalent.
- Basic computer skills, including keyboard familiarity and word processing.
- Knowledge of office procedures and filing.
- Verbal and written communication skills.
- Ability to use fax and photocopy equipment.
- Customer-service and interpersonal skills to communicate effectively with staff, supportive personnel, patients, physicians, and community members.
- Availability for early mornings and evenings across Monday–Friday shifts.
Nice To Haves
- Two years of experience in a medical office setting requiring multitasking.
- Knowledge of health insurance.
Responsibilities
- Coordinate and administer front-office activities while providing a high level of customer service to patients, fellow employees, and referral sources.
- Perform patient scheduling and reception duties.
- Prepare medical records and compile clinic statistics and reports.
- Collect and disseminate information, including patient demographics and third-party payer details.
- Obtain and track authorizations.
- Collect, reconcile, and prepare daily bank deposits for over-the-counter cash.
- Perform other necessary clerical and office functions.
Benefits
- Mentorship and orientation programs.
- Student debt benefit program.
- Generous paid time off.
- Comprehensive benefits packages.
- Company-matching 401(k) retirement plan.
- Tuition reimbursement program.
- Internal mobility opportunities across 1,900 centers in 39 states.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
