Patient Service Specialist - South Burlington Family Medicine - Full Time

University of Vermont Health Network•South Burlington, VT
•$22 - $32

About The Position

The Patient Service Specialist is an integral part of the patient experience and contributes to delivering high-quality customer service to patients and visitors in a caring, consistent, and reliable manner. The role provides administrative support in the clinic setting to patients and families, members of the care team, and administrative leaders to help ensure the smooth operation of the medical office. This is a full-time, 40-hour-per-week bargaining union position at South Burlington Family Medicine, with a day shift from 8:00 AM to 5:00 PM. Weekend work is as scheduled.

Requirements

  • High school diploma or equivalent.
  • Proven customer service experience.

Nice To Haves

  • Coursework in administrative or medical sciences.
  • Experience in a clinical and/or administrative setting.

Responsibilities

  • Provide caring, consistent, and reliable customer service to patients and visitors.
  • Provide administrative support to patients and families, members of the care team, and administrative leaders.
  • Help ensure the smooth operation of the medical office.
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