Patient Service Specialist
About The Position
The Patient Service Specialist works at a modern outpatient therapy clinic in Malvern, Pennsylvania, serving as a primary point of contact for patients during their recovery. The position is suitable for entry-level candidates, with training provided, and may be a fit for people with backgrounds in customer service, retail, hospitality, banking, healthcare, or recent graduates. The clinic offers physical therapy, occupational therapy, and aquatic therapy services. The role is contract-to-hire and fully onsite. The required schedule is Monday 8:00 a.m.–7:00 p.m., Tuesday 11:00 a.m.–5:00 p.m., Wednesday 9:00 a.m.–7:00 p.m., Thursday 8:00 a.m.–4:00 p.m., and Friday 8:00 a.m.–1:00 p.m. Saturday and Sunday are off, and the schedule is not modifiable. The stated pay range is $19.00–$20.00 per hour; individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. Career advancement opportunities are available through a leading healthcare organization.
Requirements
- Be organized, professional, and people-focused.
- Work the stated schedule, which is not modifiable.
Nice To Haves
- Experience in customer service, retail, hospitality, banking, or healthcare.
- Recent college graduates are welcome.
Responsibilities
- Greet and check in patients.
- Schedule appointments and manage the front desk.
- Verify insurance and handle patient payments.
- Coordinate with insurance providers and other partners.
- Create a positive patient experience throughout their care.
Benefits
- Medical, dental, and vision coverage, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options, if eligible.
- Voluntary life and AD&D insurance for employees and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off/leave, including PTO, vacation, or sick leave, if eligible.
- Training is provided.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
