Patient Service Representative - Float - Full Time

Granger Medical•Murray, UT

About The Position

Granger Medical Clinic is hiring a full-time Patient Services Representative Float to provide coverage at various clinic locations throughout the Salt Lake Valley based on clinic needs. Mileage reimbursement is provided. Patient Services Representatives help create a positive experience for patients and work closely with physicians, clinical teams, and support staff. As an initial point of contact, the role calls for professionalism, strong communication, organization, and customer service skills.

Requirements

High school diploma or equivalent.
At least one year of office reception experience.
Excellent customer service, communication, multitasking, and organizational skills.
Strong typing and keyboarding skills.
Ability to work effectively as part of a team and enjoy working with people.
Ability to read, understand, and communicate effectively in English.

Nice To Haves

Medical office experience.
Customer service experience.
Additional language skills; Spanish is preferred.

Responsibilities

Greet patients in a courteous, professional, and welcoming manner.
Answer telephone calls promptly and professionally.
Schedule patient appointments according to established procedures.
Communicate professionally, verbally and in writing, with physicians, clinic staff, and patients about appointment scheduling and other patient needs.
Accurately collect and record demographic information needed to contact patients and process insurance billing for services provided.
Perform other duties as assigned.