Patient Service Representative - Float - Full Time

Granger Medical • Taylorsville, UT

4d • Onsite

About The Position

Granger Medical Clinic is hiring a full-time Patient Services Representative Float to provide coverage at various clinic locations throughout the Salt Lake Valley based on clinic needs. Mileage reimbursement is provided. The role is an important part of creating a positive patient experience and works closely with physicians, clinical teams, and support staff. As a first point of contact for many patients, the representative is expected to be confident, self-motivated, compassionate, professional, organized, and committed to exceptional service. The schedule is 40 hours per week.

The position requires at least one year of office reception experience; medical office and customer service experience are preferred. A high school diploma or equivalent is required. Granger Medical Clinic offers competitive wages and benefits. Actual salary may vary based on work experience, education, and skill level; no salary range amount is provided.

Requirements

• High school diploma or equivalent.
• At least one year of office reception experience.
• Excellent customer service, communication, multitasking, and organizational skills.
• Strong typing and keyboarding skills.
• Ability to work effectively as part of a team and enjoy working with people.
• Ability to read, understand, and communicate effectively in English.

Nice To Haves

• Medical office experience.
• Customer service experience.
• Additional language skills; Spanish is preferred.

Responsibilities

• Greet patients in a courteous, professional, and welcoming manner.
• Answer telephone calls promptly and professionally.
• Schedule patient appointments according to established procedures.
• Communicate professionally, verbally and in writing, with physicians, clinic staff, and patients about appointment scheduling and other patient needs.
• Accurately collect and record demographic information needed to contact patients and process insurance billing for services provided.
• Provide coverage at various Granger Medical Clinic locations throughout the Salt Lake Valley based on clinic needs.
• Perform other duties as assigned.

Benefits

• Mileage reimbursement
• Vision insurance
• Dental insurance
• Medical insurance
• Sick leave
• Paid time off
• Life insurance
• Paid maternity leave
• Tuition reimbursement
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with company match, profit share, and Safe Harbor contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED