Float Patient Service Representative

Frontier Dermatology • Mount Vernon, NY

2d • Onsite

About The Position

Frontier Dermatology is hiring a Float Patient Service Representative to provide front-desk reception and patient support at its dermatology practices. The role travels as needed between Mount Vernon, Anacortes, Bellingham, and Coupeville, Washington. The typical schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. The hourly wage range is $20.00–$26.00, plus a float differential; pay depends on factors including work experience, transferable skills, business needs, and geographic market availability.

The representative is often the first and last impression patients have of an office. This position supports patient care and office operations by assisting patients, coordinating appointments, handling insurance and copayments, and completing daily deposits while working with multiple providers and computer programs in a fast-paced environment.

Requirements

• High school diploma or GED, or 1–3 months of related healthcare experience.
• Exceptional customer service skills.
• Strong organizational skills and attention to detail.
• Comfort working in a fast-paced environment and using a variety of computer programs.

Nice To Haves

• Receptionist experience in a medical office environment, or graduation from a healthcare training program.

Responsibilities

• Check in patients for multiple providers.
• Schedule appointments.
• Verify insurance.
• Collect copayments.
• Complete daily deposits.
• Provide front-desk reception and customer service.

Benefits

• Medical, dental, and vision insurance, with HSA and FSA options.
• 401(k) with employer matching up to 4%.
• Employer-paid and voluntary life insurance options.
• Eight paid holidays per year.
• Tiered paid time off accrual of 80–200 hours annually.
• Complimentary parking.
• Voluntary pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED