FT Patient Service Rep Nights

Ally Medical Management • Buda, TX

3d

About The Position

The Patient Service Representative assists patients with obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance, collects payment due at the time of service, and maintains a clean and neat appearance. It includes front-office registration, entering and maintaining patient information and records, providing authorized medical records to other providers, and handling payment and cash-receipt documentation. The representative must comply with privacy and information-security laws, policies, and procedures; protect company and patient data and access credentials; promptly report suspected data or system compromises; and attend annual Information Security Awareness Training.

Requirements

• High School Diploma or GED.
• One or more years of experience in clerical support.
• CPR/BLS Certification required.
• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail-oriented and able to multitask.

Responsibilities

• Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
• Enter patient information into the EHR and billing software, and complete records by scanning signed documents and medical reports into patient files.
• Maintain and file patient records in the appropriate area for the period required by DSHS.
• Provide medical records to other providers when requested and when the patient has signed an authorization to release information.
• Log payments and cash receipts through Square and maintain the cash drawer during the shift.
• Maintain accurate billing-office records through the payment log, including time-of-service payments and payer information.
• Protect company and patient data and access credentials, comply with information-security policies and procedures, and promptly report suspected data or system compromises.
• Attend annual Information Security Awareness Training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED